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VoIP (Voice over Internet Protocol) is the transmission of voice and multimedia content over internet protocol networks.

Helping reduce overall costs via consolidated internet and voice communication, we make a point of demonstrating how VoIP could work for your business so you know exactly what you’re getting into.

Fast, flexible communication

Traditional PABX phone lines can be slow and costly with limited capabilities.

VoIP offers flexible solutions; video conferencing, instant messaging, call forwarding and desktop sharing. All feeding into supporting your staff in delivering better customer service, as well as improving internal business communications.

From local Kiwi startups through to multinational enterprises, we’ll work with you to find a VoIP solution tailored to the specific needs of your organisation and budget.

How VOIP Works

Simply put, VoIP converts speech into digital data that is transferred via the internet to a specified destination.

Compatible across a range of devices and operating systems, VoIP solutions provide you, your staff and your clients with ease and convenience.

Whether that means being contactable on your usual number whilst overseas, or setting up a video conference with a client in Wellington and a colleague in Singapore, the experience is seamless - without compromising on call quality.

We build your VoIP system

There’s no one-size-fits-all solution when it comes to communications. Every business has a different strategy for how they want to communicate with customers and internal staff - it’s our job to bring this strategy to life.

How do we achieve this?

  1. We sit down with you to understand the challenges of your current communication system, discuss what you want to achieve and take a look at what can be improved.
  2. We go away and design your Unique Call Flow.
  3. We modify the design based on your feedback.
  4. After your approval, our engineers build your unique phone system.

Complete managed solution

We’ll take care of the initial system roll out, as well as ongoing equipment and network maintenance.

Start with a free audit of your current systems >

The big business benefits

Scalable solution

How many phones will your company need in six months? A year? Five years? We can scale your company’s phone system growth, so you can focus on the important stuff.

Better collaboration

Easier communication means better collaboration. Our VoIP services make it easy to foster customer, supplier, and staff relationships, no matter where they are in the world.

Greater productivity

Inefficient communication channels can hinder your business’ progress. Better technical support means better customer service, and also frees up more hours in your day.

Reduced wait times

Our thorough reporting offers insight into all aspects of your phone system. You can use this data to make changes and improve waiting times, as well as boosting your brand reputation.

Time to hang up your old phone line? Call 0800 14 2273 today.

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