We’ve always liked the well worn business phrase “what gets measured gets done”. It’s an approach we’ve applied rigorously to our own business. Which is why, when we say that our business support team will answer your IT support call within 7 seconds, we know it’s accurate. Because that’s the average time we’ve measured over years of experience. It’s also why we’re confident, we’ll solve at least 85% of those calls on the spot. Let’s face it, if your staff have a problem with their business technology, you want it solved fast.
Downtime is money – and that’s something we take very seriously.
So if you want confidence that you’re getting the IT support your business needs, contact the company that keeps its clients extremely satisfied. We measure that too!