VOIP

Long gone are the days when we have to be at our desk on location to communicate and perform our day to day jobs.

Business deals are done across the world over the phone and internet, teams are collaborating around the country to execute projects, turn around times are faster than ever, and the need for better faster communication more important than ever.

Thanks to cloud based communication - VoIP phone systems, New Zealand business communication is more efficient, flexible and affordable than ever before.

Fast, Flexible Communication

Video conferencing, instant messaging, call forwarding and desktop sharing help staff deliver better customer service, while at the same time improving your company’s internal communications.

Meanwhile, conventional landlines are still stuck doing what they’ve always been doing: making and receiving calls.

Isn’t it time you made the switch? Ditch the slow, inefficient, limited capabilities and costly traditional PABX phone lines, and move to improved business communication, cost savings, and enjoy the flexibility VOIP phone systems gives you.

Whether you’re at the helm of a multinational enterprise or a local Kiwi startup, we’ll work with you to come up with a solution tailored to the specific needs of your company and budget.

How VOIP Works

In a nutshell, VoIP converts speech into digital data that is transferred via the internet to a specified destination. Due to this internet integration, VoIP phone systems are capable of all sorts of modern communications wizardry that conventional phone lines simply weren’t designed to do.

Need to be contactable on your usual number while you’re overseas?

No problem.

Want to set up a video conference with a client in Wellington and a colleague in Singapore?

Easy.

Collaborating on a project and need remote access to your workmate’s computer?

It’s already done.

We’re proud to offer industry-leading VoIP solutions that integrate all elements of modern business communication, including telephony, email, video conferencing, instant messaging, desktop sharing and more. Compatible across a range of devices and operating systems, our VoIP business phone solutions provide you, your staff and your clients with a truly seamless experience - without compromising on call quality.

Trust Base 2 With Your VoIP System

There’s no one-size-fits-all solution when it comes to communications. Every business has a different strategy for how they want to communicate with customers and internal staff - it’s our job to bring this strategy to life.

How do we achieve this?

1. We sit down with you to understand the challenges of your current communication system, discuss what you want to achieve and take a look at what can be improved.
2. We go away and design your Unique Call Flow.
3. We modify the design based on your feedback.
4. After your approval, our engineers build your unique phone system.

Complete Managed Solution

We’ll take care of the initial system roll out, as well as ongoing equipment and network maintenance. Our engineers are always keeping a watchful eye on your VoIP phone system to ensure everything’s running smoothly.

Start with a free audit of your current systems >

Using our extensive knowledge and experience in the design and build of unique telephone systems, we can implement a phone system you can take anywhere, access from any location and use from any device.

How Our VOIP Services Can Benefit Your Business

Scalable solution

How many phones will your company need in six months? A year? Five years?

Through Base-2’s VOIP services we can scale your telephone system with your company's growth, allowing you to focus on growing your business without worrying about internal and external telephone communication.

Better Collaboration

A better ability to communicate helps unlock greater collaboration across every level of your organisation, regardless of your staff’s physical location.

Maintain customer, supplier and staff relationships from anywhere on the planet with an internet connection.

Greater Productivity

Get rid of inefficient communication channels, provide better customer service and inject more hours into your day.

Reduce phone wait times

Robust reporting offers granular insight into all aspects of your phone system. Use this data to make changes on the fly, thereby improving customer service and boosting your brand’s reputation.

Is it time to hang up on your old phone line? Give us a call on 0800 14 2273 for a no-obligations chat about your company’s communications needs.