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Ransomware Protection: Important message on the latest attacks

Ransomware Protection: Important message on the latest attacks

Following up on our message over the weekend, we would like to provide you with further important information about the dangers of CryptoLocker, the virus which got spread around the world over the weekend.

Strange and Unwanted emails – If in doubt, don’t open and delete!
The biggest way that computers get infected, is by Email Phishing.
Phishing is a method that Virus makers use to trick you in to opening emails, visiting a website and clicking links for something that you may think is genuine.

What do these include?  Emails posing to be from PayPal, eBay, NZ or AUS Post, the Major Banks (ANZ, Westpac, ASB) etc.
Recently there has been a Cryptolocker outbreak where a lot of emails are coming through with resume as an attachment as well.

Do they have attachments?
Most of the time, they do have attachments which are mostly ZIP; DOCX; PDF or EXE files but there could be others as well.

If you receive an email and you’re unsure of its origin – DELETE IT!
It is better to be safe than sorry!
Other ways the virus can be contracted is from Illegal software download sites such as using BitTorrent.
Whilst “free” music and movies are readily available – they are prone to be infected.

What does CryptoLocker do?
The CryptoLocker virus encrypts your entire hard drive content and your computer becomes completely unusable.
Once your data is encrypted, there is virtually no way to get it back, unless you have a backup.

Regarding the latest Microsoft Updates, how can I apply?
All our managed computers are patched/updated every day at 3:00PM if the computer is online and you have not requested to be out of this schedule.
A number of these updates only finish the installation after the computer is restarted, so we are advising everyone to restart your computer at the end of today and every day.
If you missed the updates today, don’t worry our system will try to apply them again on the next day until your computer is online.

I suspect or I’ve been hit with CryptoLocker, what can I do?
The first thing to do is isolate the spread of the Virus.
Disconnect your computer from the internet by removing the Ethernet cable and/or disconnecting from Wifi.

Contact Base 2 Support straight away at 0800 14 2273 or email at sales@base-2.co.nz

Under no circumstances should you pay the ransom money.

Regards,
The Base 2 Team

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